Hotel da Aldeia

“This is the second year staying at this Hotel and I must say it was a totally mixed bag. Last year when I stayed there was a €50 hold imposed just in case you left damage on the room. Not the worst amount considering they could just place a hold of €1and then take it from there. This year and I do believe it is under new management as the name of the hotel you see is ‘Belver’ when myself and others from the same group arrived to check in we were told it was a €100 hold on our cards!? We explained it wasn’t the case last year and the manager (I do believe older guy) explained to a few of us it was mandatory and we couldn’t have our rooms without it (it also had to be done by physical card payment. I went thru with it as I didn’t want the hassle, we were there for work purposes and I needed my room. All of us there at the time (11 people mixed group majority male separate rooms) were all charged this to access our room bookings. Now this would not be a problem or issue if ALL guests were made to pay this however with a bit of inquiry we found out that not all guests were made to pay this, some guests weren’t even aware of this. I asked black females, white male groups and each time I was answered with “nope just had to pay the tourist tax” which also differed from €6 to €8 euros. This is a complete joke and liberty. Be consistent or don’t bother at all. To add insult to injury this new company that have taken over the hotel also told some guests that their rooms didn’t have fridges in them because they were renting them out and also replaced all beds they had (king and queen) with low to the ground two single beds in the rooms. Didn’t make for the most comfortable sleep but I guess I made it work. Also if you want to even think of sleeping do not get a room facing the strip. You will hear constant noise. The breakfast is at a decent level and the staff working the breakfast are really friendly and do their job well, no complaints with them. The €100 charge is not compulsory and you DO NOT have to pay it. They make it up and will charge people based on their own stereotype. It also gets taken off your card not a hold and when you leave they refund it onto your card, I checked out on Monday and I am still waiting for the money to be put back.”

“The staff very nice. The guy in the reception and the guy at the restaurant were very friendly and helpful. Sujan was very nice and treated us very welcoming. The food was also great”

“I had an amazing time, it was actually very quiet in the hotel. I had a room on the balcony that overlooked the tourist strip and it was lovely to soak up the sun and strip from my balcony and then head out. Turning left or right you're in the thick of it. Rooms on the opposite side of the hotel had views overlooking the pool which again was quiet but was large open and quite picturesque”